Order Processing Time

Order Confirmation: Once your order is placed successfully, you will receive an automatic email and/or SMS confirming your order.

Processing Time:

  • Orders are typically processed within 24 to 48 business hours (Monday to Saturday).
  • Orders placed on weekends or public holidays will be processed on the next working day.
  • During peak seasons or special promotions, processing may take up to 72 hours.

Verification: Certain orders may require additional verification due to security reasons. In such cases, our team may contact you for further details.

Shipping Charges

Standard Shipping Charges:

  • Shipping charges vary depending on the product size, weight, and delivery location.
  • Shipping costs will be displayed at checkout before the final payment.

Free Shipping Offers:

  • We occasionally offer free shipping on specific products or order values. (e.g., Free shipping for orders above ₹999.)

International Shipping Charges:

  • International shipping fees are calculated based on destination country, product weight, and applicable taxes.

Estimated Delivery Time

Domestic Deliveries (Within India):

  • Metro Cities: 2–5 business days
  • Other Cities: 3–7 business days
  • Remote Areas: 5–10 business days

International Deliveries:

  • Standard International Shipping: 7–21 business days (depending on the destination)
  • Express Shipping Options are available at an extra charge.

Note: Delivery times are estimates and not guaranteed. Delays may occur due to external factors beyond our control, such as weather conditions, courier delays, or customs clearance processes.

Courier Partners

We partner with leading logistics providers to ensure your orders reach you safely and on time:

  • Bluedart
  • Delhivery
  • DTDC
  • Ecom Express
  • Indian Post
  • Aramex (for international orders)
  • FedEx (for select regions)

Tracking:

After shipment, a tracking number will be shared with you via email/SMS so you can monitor the status of your package in real-time.

Important Information

Order Tracking

Once your order is shipped, you will receive an email or SMS with your tracking details. You can also track your shipment from the “Track Your Order” page on our website.

Failed Delivery Attempts

If the courier service is unable to deliver due to the following reasons:

  • Incorrect address provided
  • Customer not available at the time of delivery
  • Refusal to accept delivery

The order may either be returned to us or require a re-delivery attempt. Re-delivery charges may apply in such cases.

Customer Support

For any shipping-related questions, feel free to contact us at:

  • Email: customercare@linkinhealthcare.com
  • Phone: +91-9936017988
  • Working Hours: Monday to Saturday (9:00 AM – 7:00 PM IST)